When will my order ship?
Processing normally takes 1–2 business days after payment authorization. Delivery after dispatch is estimated at 4–6 business days.
Can I return or exchange an item?
Eligible requests may be made within 30 days after delivery for both defective and non-defective items. Exchanges depend on review and stock.
How does the return label work?
A free prepaid return label is included in the package. Contact us if it is missing, and obtain approval before mailing the item.
Is there a restocking fee?
No restocking fee is charged.
When is a refund processed?
After approval, we process or initiate the refund to the original payment method within 10 days; financial institutions may take additional time to post it.
How can I get help?
Visit our Contact Us page with your order details.